Frequently Asked Questions
Everything you need to know about Laurel Bath House products, shipping, and self-care rituals.
Are your products safe for sensitive skin?
Yes, all Laurel Bath House products are formulated with gentle, plant-based ingredients. However, we always recommend performing a patch test on a small area of skin before full use.
Do you use synthetic fragrances or dyes?
We prioritize natural beauty. Our scents are derived from pure essential oils, and our colors come from natural clays and botanicals. We never use parabens, sulfates, or synthetic phthalates.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our studio.
What is your return policy for bath and body products?
Due to the personal nature of our products, we cannot accept returns on opened items. If your order arrives damaged or you are unsatisfied, please contact us within 14 days for a replacement or store credit.
Are Laurel Bath House products cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals.
How should I store my handmade soaps and bath bombs?
To extend the life of your products, store them in a cool, dry place away from direct sunlight. For soaps, use a draining soap dish to allow them to dry between uses.